Terms & Conditions

Welcome to EasyBrandBD. By visiting our website and purchasing our products, you agree to follow the terms and conditions outlined below. Please read them carefully before placing an order.

1. General

EasyBrandBD is an online shopping platform offering clothing, fashion, lifestyle, cosmetics, and other products for men, women, and babies.

We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice. Any changes will be effective once published on our website.

2. Products & Product Information

We make every effort to provide accurate product descriptions, images, sizes, colors, and prices.

However:

  • Actual product colors may vary slightly due to lighting, photography, and different screen settings.

  • Product measurements may have a small variation depending on the product.

  • Product availability may change without prior notice.

  • If any product information or price is found to be incorrect, EasyBrandBD reserves the right to correct it.

3. Pricing

All product prices displayed on EasyBrandBD are subject to change without prior notice.

We reserve the right to correct pricing errors and may cancel an order if a product has been listed at an incorrect price.

Any applicable delivery charge will be communicated during the ordering process.

4. Order Placement

When you place an order, you are making a request to purchase the selected products.

EasyBrandBD reserves the right to:

  • Accept or reject an order.

  • Contact the customer to verify order information.

  • Cancel an order if the product is unavailable.

  • Cancel an order if incorrect pricing or product information is discovered.

  • Limit quantities of products purchased when necessary.

Customers are responsible for providing accurate name, phone number, delivery address, and other required information.

5. Order Confirmation

After receiving an order, our team may contact you by phone or WhatsApp to confirm the order.

An order may be cancelled if the customer cannot be reached, provides incorrect information, or fails to confirm the order when confirmation is required.

6. Delivery

We aim to deliver orders within the estimated delivery time provided at the time of purchase.

Delivery time may vary depending on:

  • Delivery location

  • Courier availability

  • Weather conditions

  • Public holidays

  • Unexpected circumstances

  • Product availability

Once an order has been handed over to the delivery service, delivery delays caused by the courier may be outside our direct control.

Customers should provide a complete and accurate delivery address and remain available to receive the order.

7. Cash on Delivery

Where Cash on Delivery (COD) is available, customers are required to pay the full amount to the delivery person when receiving the package.

Customers are requested to inspect the package according to our applicable return/replacement policy.

8. Return & Replacement

Customers may request a return or replacement if the received product has an eligible issue, such as:

  • Wrong product delivered

  • Damaged product

  • Manufacturing defect

  • Incorrect size, where applicable under our policy

The customer should contact EasyBrandBD as soon as possible after receiving the product.

Products may need to meet certain conditions to qualify for return or replacement, including being unused, unworn, and in their original condition with tags and packaging where applicable.

Certain products, including some cosmetics or personal-use items, may not be eligible for return due to hygiene and safety considerations.

9. Cancellation

Customers may request order cancellation before the order is processed or shipped.

Once an order has been shipped or handed over to the courier, cancellation may no longer be possible.

EasyBrandBD reserves the right to cancel orders due to product availability, incorrect information, suspected fraudulent activity, or other reasonable circumstances.

10. Customer Responsibility

Customers are responsible for:

  • Providing accurate contact and delivery information.

  • Checking product details before ordering.

  • Being available to receive the order.

  • Providing correct size, color, and product preferences where applicable.

  • Following the applicable return and replacement procedures.

11. Privacy

EasyBrandBD respects customer privacy. Information provided during an order, such as name, phone number, and delivery address, will be used primarily for processing, confirming, and delivering orders and providing customer service.

We do not intentionally sell customer information to third parties.

12. Website Use

Customers must not use the EasyBrandBD website for unlawful, fraudulent, abusive, or harmful purposes.

Unauthorized copying, reproduction, modification, or commercial use of website content, images, logos, product descriptions, or other materials is not permitted without prior permission.

13. Intellectual Property

All website content, including the EasyBrandBD name, logo, product images, text, graphics, and other materials, may be protected by applicable intellectual property laws.

Unauthorized use or reproduction is prohibited.

14. Limitation of Liability

EasyBrandBD will make reasonable efforts to provide accurate information and reliable service. However, we are not responsible for delays or circumstances beyond our reasonable control, including courier delays, natural disasters, technical problems, or other unforeseen events.

15. Contact Us

For questions about orders, products, returns, or these Terms & Conditions, please contact us:

EasyBrandBD
Phone & WhatsApp: 01640384916

We appreciate your trust and thank you for shopping with EasyBrandBD.

EasyBrandBD — Easy Shopping, Better Choice.